← HEYGUS

Whatever the business turned out to need.

This page is organised by the part of the business the work touches, rather than by what the software is made of. An owner does not have an integration problem. They have a Tuesday that takes too long.

Where the work goes

Eight places the day leaks, and what we put there instead.

Getting the work in

  • Enquiries captured from wherever they arrive, including the phone at nine in the evening, without anybody writing them on a pad.
  • Quotes priced from live costs and the same rules every time, rather than a spreadsheet one person maintains.
  • Quotes that chase themselves, so nothing goes quiet because it was nobody's job.
  • A customer who can accept, decline or ask a question without a phone call.

Planning and dispatch

  • Accepted work that books itself into the diary and tells the customer it has.
  • A day that plans itself around who is qualified, who is nearest and what is already committed.
  • Repeat and contract work that schedules a year ahead and reminds everybody it is coming.
  • Changes that reach the person in the van without a phone call to the office.

Out on site

  • An application that works with no signal and syncs when it finds one, because that is where the meter usually is.
  • The job, the history and the address already on the phone before anybody knocks.
  • Photographs, readings and signatures captured once, attached to the job, never retyped.
  • Certificates produced on site rather than written up that evening.

Getting paid

  • Invoices raised from what actually happened on the job, the same day, not from memory on Friday.
  • Payment links attached to the invoice and reconciled without anybody matching by eye.
  • The extra half day, the parts off the van and the callback all captured, so they are not quietly given away.
  • Overdue accounts that chase themselves, politely and on a schedule.

Stock and suppliers

  • Stock that counts itself, so nobody drives to a job without the part.
  • Purchase orders raised against the job they belong to.
  • Supplier invoices read and matched to orders without anybody opening a PDF.
  • Van stock that is known rather than guessed at.

Compliance and records

  • Certificates, insurances and qualifications filed automatically and chasing their own renewals.
  • Identity and right-to-work documents read and recorded properly, with retention rules that actually run.
  • An audit trail that exists because the system wrote it, not because somebody remembered to.
  • Records a customer or an inspector can be given in minutes.

Knowing what is happening

  • A screen showing the real state of today, not a report somebody exports on request.
  • Questions asked in plain English and answered from live data, instead of a request to the person who builds reports.
  • Alerts when something is going wrong while it can still be fixed.
  • A number you can trust on a Monday morning.

Making systems talk

  • Two tools that were bought separately, connected, so the copying between them stops.
  • The spreadsheet that sits in the middle of two systems, removed.
  • Your website, your CRM and your accounts package agreeing on what happened.
  • Carrier, payment and supplier portals reached over their own interfaces rather than by a person logging in.

If your version is not on this page, it is still the kind of thing we build. This is a description of the range, not a list to choose from.

One we built earlier

Gus, for engineers who kept spotting work and saying nothing.

A trades firm had the same problem every week. Engineers were standing in people's homes noticing that a system was near the end of its life, or that the household would qualify for a grant, and saying nothing. Not through lack of attention. Bringing it up is not their job, and they had no way of knowing what that address was actually entitled to.

So we built them something. Before the engineer knocks, it has already read the job, the property's energy record and the schemes that address qualifies for, and it hands them two or three sentences worth saying. Whatever comes of it goes back to the office written up, without anybody typing it.

It became a product because that problem turned out to be common. That is the only reason. Everything else we build stays with the business it was built for, which is how nearly all of this work goes.

  • Built forUK trades engineers, in the customer's house
  • ReadsThe job, the property's energy record, and the schemes that address qualifies for
  • Works withCommusoft, Jobber and the EPC register
  • Where it sitsOne of our own products now, rather than one firm's system
Underneath

Two kinds of work, and usually both at once.

Useful to know if you are technical. Not something you should have to think about if you are not.

AI agents

Software that reads messy input and turns it into action.

Most of a small business arrives in a form software has traditionally been unable to use. A voice note. A photograph of a delivery note. An address written as a sentence. A customer asking a question at an hour when nobody is in.

Agents read that input, work out what it means, check it against your live data, and either do the thing or hand a person a decision that is already ninety per cent made. They answer in whatever language the customer wrote in.

Automation and integration

Connecting what you already own, so nobody retypes.

The less glamorous half, and usually the half that saves the most time. Systems that were bought for good reasons, made to talk to each other. Steps that happened because somebody remembered, happening because they are triggered.

This is where most engagements start, because agents are only as good as the data underneath them. Connect the systems first and the clever work becomes possible afterwards.

What happens next

Start with the part that annoys you most.

Half an hour on the phone. You describe the bit of the week that should not still be manual, and you get an honest answer about whether it is worth building.

Tell us the awkward part.

The bit that does not fit any product you have looked at. That is usually where we are most useful.

Book a call →

No sales deck, no obligation, and a straight answer either way.